To be eligible for community housing, customers must meet the basic eligibility criteria before they can be registered on the Community Housing Customer Register.

To pass the base eligibility criteria people need to:

  • be a resident of South Australia
  • be over the age of 18 years
  • not be a homeowner or partly own any residential property
  • have an independent income.

Exceptions to this criteria may apply in extenuating circumstances. Registrants must be able to show proof of income and identification.

Registrants must also meet the eligibility criteria set by the individual community housing providers they express interest in.

Multiple household groups

If there’s more than one household group in your registration of interest, such as a couple with a child and a financially independent elderly parent, both households need to be eligible or have special circumstances.

Housing needs assessment 

If the registrant indicates they have particular needs or circumstances that limit their housing options, a housing needs assessment can be undertaken. This is to establish their level of need and the category they should be placed into.


Due to the high demand for housing and the nature of community housing there is no time frame that can be given for a possible housing offer.

Community housing cannot guarantee a housing offer so it is important to consider alternative housing options, including the private rental market.


Community housing IS NOT emergency housing. Community housing is another social housing option but there is no guarantee of being housed.  There is no time frame that can be given as to when someone may be housed.

If you feel that you are in urgent need of housing, then please contact Housing SA’s Contact CEntre on 131 299 to discuss your situation.  You may also wish to contact one of the emergency housing contacts.